FAQ
Is Pogoplug really unlimited?
Yes! Pogoplug provides unlimited storage for both business and personal use, with no restrictions on storage or file size.
What are the differences between Pogoplug’s products?
Pogoplug comes in three variations: Personal, Family and Business. Each offers unlimited storage and automatic for all your devices. Pogoplug Family Backup allows you to add family members at a discount and has central billing while Pogoplug Business Backup adds enhanced security, priority support and faster performance for mission-critical tasks.
Pogoplug also offers remote access software that allows you to access files on your home or work computer from another computer or mobile device..
I have a free account. How do I get the unlimited version?
How do I uninstall Pogoplug Backup?
For Windows:
- From the Start menu, select Control Panel.
- Choose Programs -> Under Programs and Features, click ‘Uninstall a program’.
- Select the program you want to remove, and click Uninstall. Alternatively, right-click the program and select Uninstall.
For Mac:
How does Pogoplug extend the storage on my mobile device?
Pogoplug’s free mobile apps allow you to automatically and continuously back up your tablet or smartphone to your Pogoplug account, so you can delete photos and videos that take up space on your device knowing they’re safe and always accessible by signing in to the Pogoplug app. Additionally, you can play all of the movies and music from your Pogoplug account to your mobile device using our free Pogoplug app. Bring your entire media library with you, everywhere you go.
What can Pogoplug do for my business?
Pogoplug Business Backup provides unlimited, secure storage for your entire team. Use Pogoplug Business Backup to enable automatic, continuous backup of your most important files and folders—even when you’re out of the office. Once safely stored, those same files are securely accessible from any computer, mobile device or web browser.
How do I share with Pogoplug?
Pogoplug lets you instantly share large files and entire folder or photo albums instantly, securely and privately via links you email to friends, family, co-workers and clients. Or, publish to Facebook, Google+ or Twitter with a single click. You can share from any mobile device or web browser.
How does Pogoplug work with my mobile phone or tablet?
Download Pogoplug's free apps for iPhone
®, iPad
® and Android™ to access all your files, photos, music and movies wherever you are. Pogoplug automatically imports your phone's camera roll to your account so you can share the photos and videos on your phone instantly. Let your friends and family view your photos and watch your videos seconds after you take them!